Quality Assurance

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Woman with QA check sticker
Woman with QA check sticker
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Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project is committed to ensuring that all procured health supplies are of the highest quality in line with U.S. government regulations and requirements for testing, sampling, storage, and handling by commodity type and country of delivery.

Our in-house Quality Assurance team handles the regulatory and quality assurance processes for all malaria commodities procured under this project. GHSC-PSM has sole responsibility for ensuring all malaria commodities comply with international standards for quality, safety, and efficacy.  With end-to-end quality assurance/quality control oversight of the entire supply chain, the GHSC-PSM QA team:

 

  • maintains a list of pre-qualified products, which limits products eligible for tenders
  • implements product‐specific sampling protocols
  • ensures proper handling, transport, and storage through the chain of custody
  • follows protocol for out-of-specification results and, if necessary, a process for quarantine, product recall, and/or suspension  

 

The project also ensures that its freight forwarders and regional warehouses operate in compliance with quality assurance requirements, and manages product recalls for HIV/AIDS and maternal, child, and reproductive health-related commodities in cooperation with the USAID Global Health Supply Chain Program-Quality Assurance (GHSC-QA) project as applicable.

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USAID Global Health Supply Chain Program-Quality Assurance (GHSC-QA) project
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For HIV/AIDS and maternal, child, and reproductive health commodities, the GHSC-QA project oversees all quality assurance processes, maintaining the list of eligible products, establishing quality control requirements, conducting inspections, sampling and testing, performing product incident investigations, and auditing suppliers.

We work closely with GHSC-QA to align and integrate our procurement processes with their quality assurance mechanisms.

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Quality Assurance Systems Strengthening
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At the country level, our team provides technical assistance on systems strengthening for robust quality assurance processes that align with local conditions.

Together with national governments, international agencies, and country implementing partners, GHSC-PSM works to build country capacity in setting and applying recognized standards across different supply chain functions to improve system harmonization.

News & Highlights

Success Stories
September 22, 2020
Supply chain systems thrive on quality assurance across the pipeline to optimize service delivery. In Kenya, USAID’s Afya Ugavi Activity provides technical and logistical support in strengthening health commodity supply chain systems for HIV/AIDS, Malaria, and FP/RMNCAH programs at national and…
News Article
August 21, 2020
The USAID Global Health Supply Chain Program-Procurement and Supply Management (USAID GHSC-PSM) project is leveraging the GS1 Global Data Synchronization Network (GDSN) to synchronize master data. Collaboration with supply chain partners via the GDSN presents a significant opportunity to increase…
Success Stories
September 30, 2019
Francis Komen is a Pharmaceutical Technologist who works at Kabartonjo Sub County Hospital in Baringo North Sub-County, Kenya. He is responsible for coordinating pharmaceutical services in the sub county. In this capacity Francis has contributed enormously to ensuring availability of the health…

Success Stories

September 22, 2020
Supply chain systems thrive on quality assurance across the pipeline to optimize service delivery. In Kenya, USAID’s Afya Ugavi Activity provides technical and logistical support in strengthening health commodity supply chain systems for HIV/AIDS, Malaria, and FP/RMNCAH programs at national and…
August 18, 2020
Francis Komen is a Pharmaceutical Technologist who works at Kabartonjo Sub County Hospital in Baringo North Sub-County, Kenya. He is responsible for coordinating pharmaceutical services in the sub county. In this capacity Francis has contributed enormously to ensuring availability of the health…
August 17, 2020
Fighting Malaria During Pregnancy With a light smile, Susan (not her real name) from Matungu sub-County in Kaka-mage County, openly celebrates with joy the fact that she is assured that neither she nor her unborn child will be harmed by Malaria. Susan, 39, who attends her ante-natal care at…