How to Work with Us

Boxed cartons with quality check
Photo credit: Ulf Newmark/SCMS
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project is committed to integrity in procurement, striving to be a good business partner with suppliers while complying with contract terms and U.S. government regulations.

We use a full and open competitive procedure to facilitate timely delivery of quality products and services at a reasonable cost. Suppliers are selected based on objective business criteria such as price, technical merit, and best value.  

In our view, good business partners agree to and follow the contract terms. Their operations are consistent with commercial business practices, and they comply with USAID regulations and policies.

GHSC-PSM Supplier Criteria

To be considered, a prospective GHSC-PSM supplier must:

  • Comply with U.S. Code of Federal Regulations (CFR), 22 CFR 228, rules for procuring commodities and services financed by USAID
  • Adhere to GHSC quality requirements, including the GHSC-Quality Assurance (QA) list of eligible suppliers/products and standards from:
    • U.S. Food and Drug Administration (USFDA)
    • Stringent Regulatory Authority (SRA)
    • World Health Organization (WHO)
    • International Organization for Standardization (ISO)
    • Good Manufacturing Practice (GMP) regulations 
  • Have a valid registration from the National Drug Regulatory Authority (NDRA), when product registration is required
Eligibility Criteria by Health Area

For each health area, the following eligibility criteria apply:





(antiretrovirals and essential medicines)


(voluntary medical male circumcision, ready-to-use therapeutic foods, lab supplies, and reagents)


  • Adhere to the GHSC-QA requirements for quality assurance
  • Comply with international standards, such as European Standards (CE); ISO, including applicable standard number; WHO; and/or GMP standards





Antimalarial medicines


Rapid diagnostic tests


  • A Plasmodium falciparum (PF) panel detection score of at least 75 percent at 200 parasites μl
  • A Plasmodium vivax (P.vivax) panel detection score at least 75 percent at 200 parasites μl
  • A false-positive rate of less than 10 percent
  • An invalid rate of less than 5 percent


Long-lasting insecticide-treated nets


  • Approved by the WHO Pesticide Evaluations Scheme Phase II




Oral contraceptives, injectables, and intrauterine devices

  • Approved by the USFDA (510K approval)
  • Approved by an SRA
  • Prequalified by WHO


Male condoms, female condoms, and lubricants


  • 510K approval from the USFDA
Global Standards for Product Identification, Labeling, and Data Exchange

GHSC-PSM will implement a product identification, labeling, and data exchange requirement for commodities procured under this mechanism.  A formal requirement will be included in all bid solicitations and contracts by the end of calendar year 2017. GHSC-PSM expects suppliers to implement this requirement in accordance with the timeline with no subsequent impact on ceiling prices in contracts through the duration of the project. For more information on this requirement and implementation timeline, please refer to the Announcement of Intention to Implement Global Standards for Product Identification, Labeling, and Data Exchange or contact

Evaluation Criteria

All offeror proposals are evaluated using the “AQSCIR-P” model for awarding business based on the best value for money. The model considers the following categories:

  • Assurance of supply: production capacity, quantity in stock (when required), past performance
  • Regulatory: administrative requirements, registration in country
  • Quality: quality assurance requirements (USFDA, WHO, GHSC-QA), shelf life, stability studies/climatic zone standards
  • Service: lead time (stock, fresh production), customer service, product identification
  • Cost: specific/unique label language, unique distribution requirements
  • Innovation: serialization, packaging optimization, new/improved products
  • Price: free carrier unit price

Category weights vary as formulas are tailored for each commodity and/or product and specific sourcing strategy.


How To Get Paid

Supplier Registration

All suppliers must properly register in the GHSC-PSM system by clicking “Sign up now.”  

Invoice Processing

When an order is placed, it is documented through an executed agreement in one of the following three ways:

  • Subcontract
  • Purchase order issued under an IDIQ subcontract
  • Purchase order issued under a blanket purchase agreement

Suppliers must provide wire transfer information, and U.S.-based suppliers also need to complete an IRS W-9 form.  

When you submit an invoice to GHSC-PSM, you need to provide any backup information required. The following documents may need to be submitted, according to the terms of the executed agreement:

  • A purchase order (under IDIQ) or a firm-fixed-price subcontract, issued by GHSC-PSM. The PO need to be included in all commodity payment requests.
  • Original invoice, issued by the supplier. The invoice needs to reference the PO number and indicate the quantity, per-unit price, tax information, and total.
  • Shipping documents, issued by the supplier. This document includes such shipping information as the freight carrier receipt and packing list.
  • Certificate of origin, issued by the supplier, when applicable
  • Delivery order/note, issued by GHSC-PSM
  • Certificate of analysis, issued by the supplier, when applicable
  • Air/sea waybill, issued by the third-party logistics provider or the supplier
  • Forwarder certificate of receipt, issued by the third-party logistics provider or the supplier
  • Bill of lading, issued by the third-party logistics provider
Contact Information

For more details on eligibility requirements and how to become a registered supplier, please contact: