Technical Report: Achievements and Lessons Learned from Ethiopian Pharmaceuticals Supply Agency Hawassa Branch Warehouse in Ethiopia

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Ethiopian Pharmaceuticals Supply Agency (EPSA), the organization in charge of supply chain management of public health commodities in Ethiopia, created a Center of Excellence (CoE) model to promote warehousing excellence among its 19 branch warehouses. This technical brief describes the CoE experience in the Hawassa brand, which became a model for successful implementation.