Workforce Development

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Two women workers smiling
Two women workers smiling
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Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project recognizes that without a strong, skilled workforce at the national and local levels, system-based and technological improvements won’t have their intended effect. Achieving a well-performing, motivated workforce requires strengthening the organizational systems, processes, and environment in which supply chain workers perform their duties.

Our vision is to foster self-sufficient organizations with institutionalized systems. This in turn will help ensure high performance from a professionalized and consumer-centered workforce for effective and efficient delivery of health commodities through to the last mile.

We go beyond basic capacity building to look at long-term solutions to organizational and people development, considering the development of human resources systems as an investment. We do this by providing technical support to continuously improve the systems, processes, and factors affecting an organization’s ability to plan for, manage, and support professionalized national cadres of supply chain professionals.

News & Highlights

Success Stories
In Zambia, malaria has been a significant cause of illness and death. According to the 2022-2026 Zambia National Malaria Elimination Strategic Plan, Luapula Province ranked the highest in malaria prevalence at 63% in 2021, with Nchelenge District having the highest malaria prevalence in the region.…
Success Stories
In Zambia, Community Health Workers (CHWs) are an extension of health facilities, reaching into surrounding communities to provide health education and basic services. CHWs support the national policy that every Zambian should have equity of access to cost-effective, quality healthcare services as…
Success Stories
“Now, I realize that hospital logistics involve more than just dispensing medication to the patient. It includes knowing and managing the medicine’s journey from its origin through the procurement and distribution process to the last mile.”  - Dr. Sandra da Silva, Head of Logistic activities…

Success Stories

In Zambia, malaria has been a significant cause of illness and death. According to the 2022-2026 Zambia National Malaria Elimination Strategic Plan, Luapula Province ranked the highest in malaria prevalence at 63% in 2021, with Nchelenge District having the highest malaria prevalence in the region.…
In Zambia, Community Health Workers (CHWs) are an extension of health facilities, reaching into surrounding communities to provide health education and basic services. CHWs support the national policy that every Zambian should have equity of access to cost-effective, quality healthcare services as…
Now, I realize that hospital logistics involve more than just dispensing medication to the patient. It includes knowing and managing the medicine’s journey from its origin through the procurement and distribution process to the last mile.”  - Dr. Sandra da Silva, Head of Logistic…