Workforce Development

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Two women workers smiling
Two women workers smiling
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Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project recognizes that without a strong, skilled workforce at the national and local levels, system-based and technological improvements won’t have their intended effect. Achieving a well-performing, motivated workforce requires strengthening the organizational systems, processes, and environment in which supply chain workers perform their duties.

Our vision is to foster self-sufficient organizations with institutionalized systems. This in turn will help ensure high performance from a professionalized and consumer-centered workforce for effective and efficient delivery of health commodities through to the last mile.

We go beyond basic capacity building to look at long-term solutions to organizational and people development, considering the development of human resources systems as an investment. We do this by providing technical support to continuously improve the systems, processes, and factors affecting an organization’s ability to plan for, manage, and support professionalized national cadres of supply chain professionals.

News & Highlights

Success Stories
September 28, 2020
Logistical problems and poor management of contraceptive supply orders were complicating the family planning efforts of women who live near the Hawas Health Center in the central Ethiopian town of Adama. “Obtaining our method of choice at the health center used to be a major challenge for us,” said…
Success Stories
September 27, 2020
As a pharmacist at Mwense District Health Office in Luapula Province, Zambia, Ngonga Mwansa counts stock and ensures that health facilities and pharmacies have adequate supplies of family planning and reproductive health commodities. But Mwansa realized that clients weren’t getting what they…
Success Stories
September 25, 2020
Between July 20 and August 7, the USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project in collaboration with the Division of Pharmaceutical Services (Div:PhSs) in the Ministry of Health and Social Services (MoHSS) in Namibia held a training on managing…

Success Stories

September 28, 2020
Logistical problems and poor management of contraceptive supply orders were complicating the family planning efforts of women who live near the Hawas Health Center in the central Ethiopian town of Adama. “Obtaining our method of choice at the health center used to be a major challenge for us,” said…
September 27, 2020
As a pharmacist at Mwense District Health Office in Luapula Province, Zambia, Ngonga Mwansa counts stock and ensures that health facilities and pharmacies have adequate supplies of family planning and reproductive health commodities. But Mwansa realized that clients weren’t getting what they…
September 25, 2020
Between July 20 and August 7, the USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project in collaboration with the Division of Pharmaceutical Services (Div:PhSs) in the Ministry of Health and Social Services (MoHSS) in Namibia held a training on managing…