Workforce Development

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Two women workers smiling
Two women workers smiling
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Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project recognizes that without a strong, skilled workforce at the national and local levels, system-based and technological improvements won’t have their intended effect. Achieving a well-performing, motivated workforce requires strengthening the organizational systems, processes, and environment in which supply chain workers perform their duties.

Our vision is to foster self-sufficient organizations with institutionalized systems. This in turn will help ensure high performance from a professionalized and consumer-centered workforce for effective and efficient delivery of health commodities through to the last mile.

We go beyond basic capacity building to look at long-term solutions to organizational and people development, considering the development of human resources systems as an investment. We do this by providing technical support to continuously improve the systems, processes, and factors affecting an organization’s ability to plan for, manage, and support professionalized national cadres of supply chain professionals.

News & Highlights

Success Stories
January 5, 2021
In a move towards self-reliance, in 2016, the Prime Minister of Vietnam issued a decree to use Social Health Insurance (SHI) funds for centralized procurement and reimbursement of antiretrovirals (ARVs) for 106,000 people living with HIV instead of from donor programs. For more than a decade, the…
Success Stories
October 29, 2020
The KwaZulu-Natal province of South Africa has 690 health establishments spread across 11 districts. These hospitals, community health centers and primary health care clinics must report medicine availability data to the National Surveillance Center (NSC) on a weekly basis. Primary health care…
Success Stories
November 9, 2020
The South African National Department of Health (NDoH) and the United States Agency for International Development (USAID)-funded Global Health Supply Chain Program – Technical Assistance (GHSC-TA) are working together to introduce systems and processes to help improve medicine availability for all…

Success Stories

January 5, 2021
In a move towards self-reliance, in 2016, the Prime Minister of Vietnam issued a decree to use Social Health Insurance (SHI) funds for centralized procurement and reimbursement of antiretrovirals (ARVs) for 106,000 people living with HIV instead of from donor programs. For more than a decade, the…
January 6, 2021
The KwaZulu-Natal province of South Africa has 690 health establishments spread across 11 districts. These hospitals, community health centers and primary health care clinics must report medicine availability data to the National Surveillance Center (NSC) on a weekly basis. Primary health care…
January 6, 2021
The South African National Department of Health (NDoH) and the United States Agency for International Development (USAID)-funded Global Health Supply Chain Program – Technical Assistance (GHSC-TA) are working together to introduce systems and processes to help improve medicine availability for all…