Quality Assurance

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Woman with QA check sticker
Woman with QA check sticker
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Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project is committed to ensuring that all procured health supplies are of the highest quality in line with U.S. government regulations and requirements for testing, sampling, storage, and handling by commodity type and country of delivery.

Our in-house Quality Assurance team handles the regulatory and quality assurance processes for all malaria commodities procured under this project. GHSC-PSM has sole responsibility for ensuring all malaria commodities comply with international standards for quality, safety, and efficacy.  With end-to-end quality assurance/quality control oversight of the entire supply chain, the GHSC-PSM QA team:

 

  • maintains a list of pre-qualified products, which limits products eligible for tenders
  • implements product‐specific sampling protocols
  • ensures proper handling, transport, and storage through the chain of custody
  • follows protocol for out-of-specification results and, if necessary, a process for quarantine, product recall, and/or suspension  

 

The project also ensures that its freight forwarders and regional warehouses operate in compliance with quality assurance requirements, and manages product recalls for HIV/AIDS and maternal, child, and reproductive health-related commodities in cooperation with the USAID Global Health Supply Chain Program-Quality Assurance (GHSC-QA) project as applicable.

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USAID Global Health Supply Chain Program-Quality Assurance (GHSC-QA) project
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For HIV/AIDS and maternal, child, and reproductive health commodities, the GHSC-QA project oversees all quality assurance processes, maintaining the list of eligible products, establishing quality control requirements, conducting inspections, sampling and testing, performing product incident investigations, and auditing suppliers.

We work closely with GHSC-QA to align and integrate our procurement processes with their quality assurance mechanisms.

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Quality Assurance Systems Strengthening
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At the country level, our team provides technical assistance on systems strengthening for robust quality assurance processes that align with local conditions.

Together with national governments, international agencies, and country implementing partners, GHSC-PSM works to build country capacity in setting and applying recognized standards across different supply chain functions to improve system harmonization.

News & Highlights

Success Stories
June 3, 2020
When a mother takes her daughter to the health clinic because of a fever and learns she needs to treat her for malaria, she trusts that the medicine the nurse gives her is safe and effective. For the nearly 228 million malaria cases in 2018, healthcare workers implicitly relied on quality assurance…
Success Stories
March 12, 2020
FHI 360, serving as the prime contractor for the USAID Global Health Supply Chain-Quality Assurance Program (GHSC-QA), first visited Côte d’Ivoire’s National Public Health Laboratory (LNSP) in 2016. Much of the equipment required for quality testing was broken, creating barriers to monitoring…
Success Stories
May 28, 2020
Seasonal malaria chemoprevention (SMC) campaigns are a key tool for many developing countries to prevent malaria in children under 5 years of age. SMC relies on four monthly doses of sulfadoxine/pyrimethamine and amodiaquine (SPAQ) for young children in preparation for rainy seasons in areas of…

Success Stories

June 4, 2020
When a mother takes her daughter to the health clinic because of a fever and learns she needs to treat her for malaria, she trusts that the medicine the nurse gives her is safe and effective. For the nearly 228 million…
June 3, 2020
FHI 360, serving as the prime contractor for the USAID Global Health Supply Chain-Quality Assurance Program (GHSC-QA), first visited Côte d’Ivoire’s National Public Health Laboratory (LNSP) in 2016. Much of the equipment required for quality testing was broken, creating barriers to monitoring…
May 28, 2020
Seasonal malaria chemoprevention (SMC) campaigns are a key tool for many developing countries to prevent malaria in children under 5 years of age. SMC relies on four monthly doses of sulfadoxine/pyrimethamine and amodiaquine (SPAQ) for young children in preparation for rainy seasons in areas of…