Quality Assurance

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Woman with QA check sticker
Woman with QA check sticker
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Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project is committed to ensuring that all procured health supplies are of the highest quality in line with U.S. government regulations and requirements for testing, sampling, storage, and handling by commodity type and country of delivery.

Our in-house Quality Assurance team handles the regulatory and quality assurance processes for all malaria commodities procured under this project. GHSC-PSM has sole responsibility for ensuring all malaria commodities comply with international standards for quality, safety, and efficacy.  With end-to-end quality assurance/quality control oversight of the entire supply chain, the GHSC-PSM QA team:

 

  • maintains a list of pre-qualified products, which limits products eligible for tenders
  • implements product‐specific sampling protocols
  • ensures proper handling, transport, and storage through the chain of custody
  • follows protocol for out-of-specification results and, if necessary, a process for quarantine, product recall, and/or suspension  

 

The project also ensures that its freight forwarders and regional warehouses operate in compliance with quality assurance requirements, and manages product recalls for HIV/AIDS and maternal, child, and reproductive health-related commodities in cooperation with the USAID Global Health Supply Chain Program-Quality Assurance (GHSC-QA) project as applicable.

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USAID Global Health Supply Chain Program-Quality Assurance (GHSC-QA) project
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For HIV/AIDS and maternal, child, and reproductive health commodities, the GHSC-QA project oversees all quality assurance processes, maintaining the list of eligible products, establishing quality control requirements, conducting inspections, sampling and testing, performing product incident investigations, and auditing suppliers.

We work closely with GHSC-QA to align and integrate our procurement processes with their quality assurance mechanisms.

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Quality Assurance Systems Strengthening
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At the country level, our team provides technical assistance on systems strengthening for robust quality assurance processes that align with local conditions.

Together with national governments, international agencies, and country implementing partners, GHSC-PSM works to build country capacity in setting and applying recognized standards across different supply chain functions to improve system harmonization.

News & Highlights

Success Stories
January 30, 2017
GHSC-PSM kicked off 2017 with the completion of its first full-cycle procurement of long-lasting insecticide-treated nets (LLINs), from requisition order receipt to quality assurance to delivery.  The order of 570,474 LLINs was delivered to three provinces in Tanzania and one in…
News Article
December 22, 2016
Since its launch in July 2016, the GHSC-PSM team in Pakistan has made significant strides, establishing an office in Islamabad, hiring long- and short-term staff to support its activities, and fine-tuning strategic priorities for how best to integrate the country’s supply chain. Toward this…
Success Stories
February 10, 2017
Last fall, staff in GHSC-PSM’s first country buy-in — Mozambique — completed a complex regional warehouse move to an upgraded location. The Nampula regional warehouse opened for business on Sept. 26. The new warehouse has a sturdier floor and roof, defined office space, and a perimeter around the…

Success Stories

June 7, 2018
Last fall, staff in GHSC-PSM’s first country buy-in — Mozambique — completed a complex regional warehouse move to an upgraded location. The Nampula regional warehouse opened for business on Sept. 26. The new warehouse has a sturdier floor and roof, defined office space, and a perimeter around the…
June 7, 2018
GHSC-PSM kicked off 2017 with the completion of its first full-cycle procurement of long-lasting insecticide-treated nets (LLINs), from requisition order receipt to quality assurance to delivery.  The order of 570,474 LLINs was delivered to three provinces in Tanzania and one in…