Quality Assurance

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Woman with QA check sticker
Woman with QA check sticker
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Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project is committed to ensuring that all procured health supplies are of the highest quality in line with U.S. government regulations and requirements for testing, sampling, storage, and handling by commodity type and country of delivery.

Our in-house Quality Assurance team handles the regulatory and quality assurance processes for all malaria commodities procured under this project. GHSC-PSM has sole responsibility for ensuring all malaria commodities comply with international standards for quality, safety, and efficacy.  With end-to-end quality assurance/quality control oversight of the entire supply chain, the GHSC-PSM QA team:

 

  • maintains a list of pre-qualified products, which limits products eligible for tenders
  • implements product‐specific sampling protocols
  • ensures proper handling, transport, and storage through the chain of custody
  • follows protocol for out-of-specification results and, if necessary, a process for quarantine, product recall, and/or suspension  

 

The project also ensures that its freight forwarders and regional warehouses operate in compliance with quality assurance requirements, and manages product recalls for HIV/AIDS and maternal, child, and reproductive health-related commodities in cooperation with the USAID Global Health Supply Chain Program-Quality Assurance (GHSC-QA) project as applicable.

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USAID Global Health Supply Chain Program-Quality Assurance (GHSC-QA) project
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For HIV/AIDS and maternal, child, and reproductive health commodities, the GHSC-QA project oversees all quality assurance processes, maintaining the list of eligible products, establishing quality control requirements, conducting inspections, sampling and testing, performing product incident investigations, and auditing suppliers.

We work closely with GHSC-QA to align and integrate our procurement processes with their quality assurance mechanisms.

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Quality Assurance Systems Strengthening
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At the country level, our team provides technical assistance on systems strengthening for robust quality assurance processes that align with local conditions.

Together with national governments, international agencies, and country implementing partners, GHSC-PSM works to build country capacity in setting and applying recognized standards across different supply chain functions to improve system harmonization.

News & Highlights

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April 16, 2020
Unathi Sonanzi is a post basic pharmacist’s assistant at Nkwenkwezi Clinic in the Makana sub district, Port Alfred, Eastern Cape. Nkwenkwezi Clinic is located in a semi-rural town where it is surrounded by difficult socioeconomic circumstances. Nkwenkwezi Clinic, like other primary health care (PHC…
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December 2, 2020
Unathi Sonanzi is a post basic pharmacist’s assistant at Nkwenkwezi Clinic in the Makana sub district, Port Alfred, Eastern Cape. Nkwenkwezi Clinic is located in a semi-rural town where it is surrounded by difficult socioeconomic circumstances. Nkwenkwezi Clinic, like other primary health care (PHC…
December 3, 2020
When a person infected by tuberculosis (TB) in South Africa visits their local public sector clinic for treatment, they trust that the medicines they need will be available. What may seem simple to the patient is actually a complicated process dependent on open communication and strong…
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