Workforce Development

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Two women workers smiling
Two women workers smiling
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Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project recognizes that without a strong, skilled workforce at the national and local levels, system-based and technological improvements won’t have their intended effect. Achieving a well-performing, motivated workforce requires strengthening the organizational systems, processes, and environment in which supply chain workers perform their duties.

Our vision is to foster self-sufficient organizations with institutionalized systems. This in turn will help ensure high performance from a professionalized and consumer-centered workforce for effective and efficient delivery of health commodities through to the last mile.

We go beyond basic capacity building to look at long-term solutions to organizational and people development, considering the development of human resources systems as an investment. We do this by providing technical support to continuously improve the systems, processes, and factors affecting an organization’s ability to plan for, manage, and support professionalized national cadres of supply chain professionals.

News & Highlights

Success Stories
June 28, 2018
When Mwile Simbeye began work as a pharmacist at Andara District Hospital in Namibia, there was no one to orient him to his new post. The previous pharmacy staff left a few months before he started and, consequently, Simbeye did not have the training to take advantage of the facility electronic…
Success Stories
December 3, 2018
As part of its overall HIV/AIDS strategy, the Ethiopian government is aiming to ensure that 90 percent of all people living with HIV in Ethiopia know their HIV status by 2020. Currently, an estimated 79 percent of Ethiopians living with HIV know their status.   The effort to achieve the 90…
News Article
December 20, 2018
On December 11, 2018, the USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project signed a Memorandum of Understanding (MOU) with the University of Ghana (UG), the largest university in Ghana, to build regional supply chain management (SCM) capacity within the…

Success Stories

March 14, 2019
Maintenance of specialized equipment in resource-poor environments adds a heavy burden to already stretched health systems. The World Health Organization (WHO) estimates that 70% of medical equipment in sub-Saharan Africa is out of service, mainly due to the lack of trained biomedical technicians…
March 14, 2019
Helping low-resource countries to advance toward their development goals frequently requires thinking outside the box, and oftentimes alternative solutions prove to be more cost-efficient and effective. The use of a messaging platform — WhatsApp— to facilitate communication and the exchange of…
December 4, 2018
As part of its overall HIV/AIDS strategy, the Ethiopian government is aiming to ensure that 90 percent of all people living with HIV in Ethiopia know their HIV status by 2020. Currently, an estimated 79 percent of Ethiopians living with HIV know their status.   The effort to achieve the 90…