Workforce Development

Two women workers smiling
Two women workers smiling
Photo Credit: USAID
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The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project recognizes that without a strong, skilled workforce at the national and local levels, system-based and technological improvements won’t have their intended effect. Achieving a well-performing, motivated workforce requires strengthening the organizational systems, processes, and environment in which supply chain workers perform their duties.

Our vision is to foster self-sufficient organizations with institutionalized systems. This in turn will help ensure high performance from a professionalized and consumer-centered workforce for effective and efficient delivery of health commodities through to the last mile.

We go beyond basic capacity building to look at long-term solutions to organizational and people development, considering the development of human resources systems as an investment. We do this by providing technical support to continuously improve the systems, processes, and factors affecting an organization’s ability to plan for, manage, and support professionalized national cadres of supply chain professionals.

News & Highlights

News Article
May 8, 2020
USAID’s Midterm Review of the USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project reaffirmed the project’s progress in strengthening supply chains and success in providing much-needed access to essential medicines. GHSC-PSM was created to “ensure…
News Article
April 16, 2020
The journey to self-reliance for public health supply chain relies increasingly on effective engagement with private-sector partners. Many Ministries of Health are moving away from managing every aspect of their supply chain toward outsourcing key supply chain functions. Outsourcing to the private…
Photo Essay
January 22, 2020
In Namibia, an internship program is one piece of the journey to self-reliance in public health supply chain management. Since 2017 the USAID Global Health Supply Chain-Procurement Supply Management (GHSC-PSM) project has hosted 17 interns from the Namibia University of Science and Technology (NUST…

Success Stories

September 24, 2019
In Guinea, challenges in establishing regulations to govern the pharmaceutical sector have allowed for unregulated and illicit private pharmacies to proliferate. The presence of these establishments increases a patient’s risk of receiving counterfeit or low-quality medicines.…
March 14, 2019
Maintenance of specialized equipment in resource-poor environments adds a heavy burden to already stretched health systems. The World Health Organization (WHO) estimates that 70% of medical equipment in sub-Saharan Africa is out of service, mainly due to the lack of trained biomedical technicians…